Privacy Policy

Woodzaa respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit or make a purchase through our website.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Payment-related information required to process your transaction
  • Information you provide when contacting customer support

We may also collect basic technical information about your visit, such as browser type, device information, IP address, and website usage information.

2. How We Use Your Information

Woodzaa may use collected information to:

  • Process and fulfill orders
  • Confirm and provide updates about your orders
  • Arrange shipping and delivery
  • Process payments and refunds
  • Respond to customer inquiries
  • Provide customer support
  • Maintain and improve our website
  • Detect and help prevent unauthorized or fraudulent transactions
  • Comply with applicable legal and regulatory requirements

We use personal information only for legitimate business purposes related to operating our website and providing our services.

3. Payment Information

Payments are processed through third-party payment service providers.

Woodzaa does not store or have access to customers’ full payment card numbers. Payment information is handled by the applicable payment provider according to its own privacy and security practices.

Available payment methods may include:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Apple Pay

4. Sharing of Information

Woodzaa does not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processing providers
  • Shipping and delivery providers
  • Website and hosting service providers
  • Customer support or technology service providers

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by applicable law, legal process, or to protect our rights and the security of our customers and website.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember certain preferences, understand website usage, and improve the user experience.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.

6. Order and Customer Communications

When you place an order, we may use the email address or phone number you provide to send information related to your order, including order confirmations, shipping updates, delivery information, or customer service communications.

If you subscribe to marketing emails, you may receive information about products, website updates, or other business communications. You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email.

7. Data Retention

We retain personal information for as long as reasonably necessary to process orders, provide customer support, maintain business records, resolve disputes, comply with legal obligations, and operate our website.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

Woodzaa takes reasonable measures to help protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies.

Woodzaa is not responsible for the privacy practices, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

10. Children’s Privacy

Our website is intended for general consumer use and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

You may also opt out of marketing communications by using the unsubscribe option included in our emails.

For privacy-related requests, please contact us using the information below.

12. Changes to This Privacy Policy

Woodzaa may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable requirements.

Any updates will be posted on this page with the revised Last Updated date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Business Name: Woodzaa
Address: 812 Esplanade Ave, New Orleans, LA 70116, United States
Phone: +1 (703) 537-7636
Email: info@woodzaa.shop

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM CT
Saturday – Sunday: Closed